Are there custom reports in addition to the built-in reports?

Yes. Custom reports are found in two areas. One is on the list screens where the user can set up the columns they want to see, filter the records, and sort on whatever column they want. Another option is in the custom report interface which allows access to the complete database tables, filtering on the records, selecting the fields you want, and ranges of data. In both areas, these reports come in the following formats — PDF, Excel, or HTML format.