Please review the questions we prepared for you in this church software faq page on how to choose a church software package, what to look for, individual module questions, and so much more. If you don’t see your question here make sure you send us an email or give us a call!
Checkout Our FAQs!
General FAQ
Can access be granted to various users based on what they should be allowed to view and/or change?
Yes. User accounts can be created and configured to grant user-specific permissions for each user. Permission levels include Read, Read/Write, and No Access levels to screens.
Donation FAQ
Yes. Custom reports are found in two areas. One is on the list screens where the user can set up the columns they want to see, filter the records, and sort on whatever column they want. Another option is in the custom report interface which allows access to the complete database tables, filtering on the records, selecting the fields you want, and ranges of data. In both areas, these reports come in the following formats — PDF, Excel, or HTML format.
Can access be granted to various users based on what they should be allowed to view and/or change?
Yes. User accounts can be created and configured to grant user-specific permissions for each user. Permission levels include Read, Read/Write, and No Access levels to screens.
Yes. IconCMO can email donation statements and attach a PDF file to the email for the donor to open and print at their convenience or forward to their CPA. The system can also print statements and labels for mailing statements via postal delivery.
Yes. We have two main payment processors that we integrate with. The payment processors can handle recurring gifts and import that data into IconCMO. Additionally, churches can use a file import method to bring data into the contribution module from other payment processors they use.
Yes. IconCMO can handle pledges for multiple funds, any date range, multi-year, and various giving frequencies. The donation statements can be printed with or without pledge information.
Yes. All giving information is retained, thus allowing churches to pull historical donation statements at any time for their church members. IconCMO provides donation statements for US and Canadian churches.
No one has access to the church’s contributor’s credit card or bank account numbers, nor is this information ever transmitted to or saved on IconCMO servers. All this data is handled by the payment processors.
Small Group FAQ
Can access be granted to various users based on what they should be allowed to view and/or change?
Yes. User accounts can be created and configured to grant user-specific permissions for each user. Permission levels include Read, Read/Write, and No Access levels to screens.
Report FAQ
Yes. Custom reports are found in two areas. One is on the list screens where the user can set up the columns they want to see, filter the records, and sort on whatever column they want. Another option is in the custom report interface which allows access to the complete database tables, filtering on the records, selecting the fields you want, and ranges of data. In both areas, these reports come in the following formats — PDF, Excel, or HTML format.
Can access be granted to various users based on what they should be allowed to view and/or change?
Yes. User accounts can be created and configured to grant user-specific permissions for each user. Permission levels include Read, Read/Write, and No Access levels to screens.